How to simplify and improve incident and near miss reporting in wards: I.R.G.E. (Incident Reporting with Gravity Effect) system

Authors

  • Francesco De Caro Department of Human, Philosophical and Educational Science, University of Salerno, Italy
  • Donato Pirozzi Department of Human, Philosophical and Educational Science, University of Salerno, Italy
  • Giovanni Boccia Department of Human, Philosophical and Educational Science, University of Salerno, Italy
  • Luigi Brunetti Department of Human, Philosophical and Educational Science, University of Salerno, Italy
  • Pierpaolo Cavallo Department of Human, Philosophical and Educational Science, University of Salerno, Italy
  • Oriana Motta Department of Human, Philosophical and Educational Science, University of Salerno, Italy
  • Loredana Palmieri Department of Human, Philosophical and Educational Science, University of Salerno, Italy
  • Emanuela Santoro Department of Human, Philosophical and Educational Science, University of Salerno, Italy
  • Mario Capunzo Department of Human, Philosophical and Educational Science, University of Salerno, Italy

DOI:

https://doi.org/10.2427/5672

Keywords:

error, near miss, incident reporting system, risk management

Abstract

In this paper, an improved system that allows a simplified reporting of errors and near misses in wards,
and permits operators to accurately manage all data recorded, is presented. IRGE (Incident Reporting with
Gravity Effect) System is based on the use of a paper form for reporting accidents and near misses. The
severity of an error can be evidenced through the choice of a color similar to the well-known method used
in the emergency medicine triage, thus leading to the most evident and immediate understanding of the
magnitude of error. In addition, the system is provided with a report form for its users to be compiled with
the highest completeness of information.
A dedicated software for the storage of records and data analysis has been created, which gives one the
possibility of alerting key figures within the health facility promptly. The system allows us to store and share
records among different care units and also among different hospitals, thus providing a basis for a national
database. Moreover, through this system, it is possible to assess the “risk attitude” of the health facility
monitored.

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Published

2011-09-30

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Free Papers