INFO ALWAYS ON - Information as an Opportunity

Abstract

The article reports the user centered experiences and research methodologies implemented in the context of the INFO ALWAYS ON project. The project aims at the improvement and incremental innovation of the information and communication system of the InformaGiovani service of the City of Turin for young people (aged 16-35) of the territory. The evolution of the design activities took place along a virtuous path, from general to particular: from preliminary analysis of national statistical data to interviews with local experts, from the formulation of questionnaires to their compilation and elaboration, to itinerant brainstorming meetings at the places of youth participation, to the creative co-design workshop in the InformaGiovani service premises.