The value of communication as care time in home patient care: a literature review

Authors

DOI:

https://doi.org/10.54103/dn/21887

Keywords:

Home Health Nursing, Communication, Nurses, Professional-Family Relations, Home Care Services

Abstract

B

BACKGROUND:
Communication plays a key role in nursing care. WHO emphasizes the importance of the nurse's use of communication skills in ensuring a high standard of care. Therapeutic communication aims to promote the well-being of the person with his or her needs, facilitate adherence to the care pathway and establish a relationship of mutual trust and respect between the nurse and the person. This form of communication is the crucial foundation on which effective home care is based.

AIMS:
The purpose of this paper is to analyze the ways in which home nursing contributes to establishing a therapeutic relationship with the person being cared for, the family and the caregiver.

METHODS:
The research question were identified throught the PIO framework (Population, Intervention, Outcome). Subsequently, a narrative literature review was performed by consulting the biomedical databases of CINAHL, EMBASE, Ovid MEDLINE and SCOPUS to search for articles.

RESULTS:
10 articles were included. In each of these articles, various communication modes by the home care nurse in the home care setting were identified and highlighted.

CONCLUSIONS:
The findings reveal the importance of therapeutic communication in the home care setting; potential obstacles that nurses may face in implementing communication were highlighted. The need for qualitative studies in Italy to explore the issues that emerged and deepen understanding of the effect of therapeutic communication on the well-being of caregivers is emphasized.

Downloads

Download data is not yet available.

References

Watzlawick DP, Bavelas JB, Jackson DD. Pragmatics of human communication: A study of interactional patterns, pathologies and paradoxes. W.W. Norton & Company; 2011.

Cozzolino M. La comunicazione invisibile. Gli aspetti non verbali della comunicazione. Edizioni Carlo Amore; 2003.

Rigotti E, Gigada S. La comunicazione verbale [Internet]. Apogeo Editore; 2004. Disponibile su: http://www.apogeonline.com

La Varvera F. Comunicazione non verbale. Sovera edizioni; 2014.

Cannone M. La comunicazione, un moderno ausilio nelle mani della riabilitazione. 2006.

Ministero della Sanità, DM 14 settembre 1994, n. 739. Gazzetta Uff. 1995;

Codice Deontologico delle Professioni Infermieristiche [Internet]. 2019. Disponibile su: https://www.fnopi.it/archivio_news/attualita/2688/codice%20deontologico_2019.pdf

Cutugno G. La comunicazione come strumento terapeutico: il ruolo dell’infermiere. 2018;

Manzoni E, Lusignani M, Mazzoleni B. Storia e filosofia dell’assistenza infermieristica. Masson; 2001. 202–218 p.

Ardis S, Marcucci M. La comunicazione sanitario-paziente. Lulu. com; 2013.

Craven R, Hirnle C, Henshaw CM. Principi fondamentali dell’assistenza infermieristica. sesta. Casa Editoriale Ambrosiana; 23–52 p.

Rolfini M, Borsari M. L’assistenza domiciliare. In: L’assistenza all’anziano: ospedale, territorio, domicilio. McGraw-Hill; 2011. p. 215–31.

Longato C, Morelli D, Buratto R. CURA: la Centrale Unica di Riferimento per l’Assistenza domiciliare integrata. OPEN ACCESS. 2013;5(12).

Bagnasco A, Alvaro R, Lancia L, Manara DF, Rasero L, Rocco G, et al. Assistenza Infermieristica Domiciliare in Italia AIDOMUS-IT: i dati preliminari. L’Infermiere. 2023;60(2).

DPCM 12 gennaio 2017, Definizione e aggiornamento dei livelli essenziali di assistenza. Gazzetta Uff. 2017;

Becchi MA. Qualità ed efficienza nell’assistenza domiciliare. Linee guida in conformità alle norme ISO 9000. Vol. 11. FrancoAngeli; 2000.

Melby L, Obstfelder A, Hellesø R. “We Tie Up the Loose Ends”: Homecare Nursing in a Changing Health Care Landscape. Glob Qual Nurs Res [Internet]. gennaio 2018 [citato 5 novembre 2023];5:233339361881678. Disponibile su: http://journals.sagepub.com/doi/10.1177/2333393618816780

Andrade AM, Silva KL, Seixas CT, Braga PP. Atuação do enfermeiro na atenção domiciliar: uma revisão integrativa da literatura. Rev Bras Enferm [Internet]. 2017;70:210–9. Disponibile su: https://www.scielo.br/j/reben/a/xthfygXQ5vsvcpLymV3qfHn/

Hinkle JL, Cheever KH. Brunner Suddarth - Infermieristica medico-chirurgica. quinta. Vol. 1. Casa Editoriale Ambrosiana; 2017. 9–23 p.

Martinsen B, Mortensen AS, Norlyk A. Nordic homecare nursing from the perspective of homecare nurses—a meta-ethnography. Br J Community Nurs [Internet]. 2 dicembre 2018 [citato 5 novembre 2023];23(12):597–604. Disponibile su: http://www.magonlinelibrary.com/doi/10.12968/bjcn.2018.23.12.597

Gustafsson T, Maurin Söderholm H, Sundler AJ, Karlsson P, Lindberg E. ‘Sometimes you need an eye‐opener’: A qualitative study on nursing assistants’ experiences of developing communication skills through an educational intervention on person‐centred communication. Nurs Open [Internet]. luglio 2023 [citato 5 novembre 2023];10(7):4560–9. Disponibile su: https://onlinelibrary.wiley.com/doi/10.1002/nop2.1702

Macdonald LM. Expertise in Everyday Nurse–Patient Conversations: The Importance of Small Talk. Glob Qual Nurs Res [Internet]. 1 gennaio 2016 [citato 5 novembre 2023];3:233339361664320. Disponibile su: http://journals.sagepub.com/doi/10.1177/2333393616643201

Hechinger M, Mayer H, Fringer A. Kenneth Gergen’s concept of multi-being: an application to the nurse-patient relationship. Med Health Care Philos [Internet]. 2019;22(4):599–611. Disponibile su: https://doi-org.pros2.lib.unimi.it/10.1007/s11019-019-09897-4

Iwasaki T, Yamamoto-Mitani N, Sato K, Yumoto Y, Noguchi-Watanabe M, Ogata Y. A purposeful Yet Nonimposing Approach: How Japanese Home Care Nurses Establish Relationships With Older Clients and Their Families. J Fam Nurs [Internet]. 2017;23(4):534–61. Disponibile su: https://doi-org.pros1.lib.unimi.it/10.1177/1074840717743247

Sundler AJ, Hjertberg F, Keri H, Holmström IK. Attributes of person-centred communication: A qualitative exploration of communication with older persons in home health care. Int J Older People Nurs [Internet]. 2020;15(1):e12284. Disponibile su: https://doi-org.pros1.lib.unimi.it/10.1111/opn.12284

Bjornsdottir K. «I try to make a net around each patient»: home care nursing as relational practice. Scand J Caring Sci [Internet]. 2018;32(1):177–85. Disponibile su: https://doi-org.pros2.lib.unimi.it/10.1111/scs.12443

Hupkens S, Goumans M, Derkx P, Oldersma A, Schutter T, Machielse A. Meaning in life of older adults in daily care: A qualitative analysis of participant observations of home nursing visits. J Adv Nurs [Internet]. 2019;75(8):1732–40. Disponibile su: https://doi-org.pros2.lib.unimi.it/10.1111/jan.14027

Turjamaa R, Hartikainen S, Kangasniemi M, Pietilä AM. Living longer at home: a qualitative study of older clients’ and practical nurses’ perceptions of home care. J Clin Nurs [Internet]. 2014;23(21–22):3206–17. Disponibile su: https://doi-org.pros2.lib.unimi.it/10.1111/jocn.12569

Broekema S, Paans W, Roodbol PF, Luttik MLA. Nurses’ application of the components of family nursing conversations in home health care: a qualitative content analysis. Scand J Caring Sci [Internet]. 2020;34(2):322–31. Disponibile su: https://doi-org.pros2.lib.unimi.it/10.1111/scs.12731

Snellman I, Gedda KM. The value ground of nursing. Nurs Ethics [Internet]. novembre 2012 [citato 5 novembre 2023];19(6):714–26. Disponibile su: http://journals.sagepub.com/doi/10.1177/0969733011420195

Dinç L, Gastmans C. Trust in nurse–patient relationships: A literature review. Nurs Ethics [Internet]. agosto 2013 [citato 5 novembre 2023];20(5):501–16. Disponibile su: http://journals.sagepub.com/doi/10.1177/0969733012468463

Strandås M, Bondas T. The nurse-patient relationship as a story of health enhancement in community care: A meta-ethnography. J Adv Nurs [Internet]. 2018;74(1):11–22. Disponibile su: https://doi-org.pros2.lib.unimi.it/10.1111/jan.13850

Strandas M, Wackerhausen S, Bondas T. Gaming the system to care for patients: a focused ethnography in Norwegian public home care. BMC Health Serv Res [Internet]. 2019;19(1):121. Disponibile su: https://go-gale-com.pros2.lib.unimi.it/ps/i.do?p=AONE&u=milano&id=GALE%7CA581367056&v=2.1&it=r&aty=ip

Green C. Philosophic reflections on the meaning of touch in nurse–patient interactions. Nurs Philos [Internet]. 2013;14(4):242–53. Disponibile su: https://doi-org.pros2.lib.unimi.it/10.1111/nup.12006

Funk LM, Stajduhar KI, Giesbrecht M, Cloutier D, Williams A, Wolse F. Applying the concept of structural empowerment to interactions between families and home‐care nurses. Nurs Inq [Internet]. gennaio 2020;27(1):N.PAG-N.PAG. Disponibile su: https://doi-org.pros2.lib.unimi.it/10.1111/nin.12313

England K, Dyck I. Managing the body work of home care. Sociol Health Illn [Internet]. febbraio 2011 [citato 5 novembre 2023];33(2):206–19. Disponibile su: https://onlinelibrary.wiley.com/doi/10.1111/j.1467-9566.2010.01331.x

Published

2024-01-31

How to Cite

Bulfon, A. S., Bassi, C., Ripa, P., Biscotti, R., Capatti, S. R., Milani, I., … Ingrosso, F. (2024). The value of communication as care time in home patient care: a literature review. Dissertation Nursing, 3(1). https://doi.org/10.54103/dn/21887
Received 2023-12-11
Accepted 2024-01-29
Published 2024-01-31