Onboarding protocol for newly hired nurses in pediatric and congenital cardiology and cardiac surgery: a qualitative pre–post implementation evaluation study
DOI:
https://doi.org/10.54103/dn/28663Keywords:
Newly hired registered nurses., Cardiac care nursing, Qualitative research, Congenital heart disease, EducationAbstract
ABSTRACT
BACKGROUND: Structured onboarding programs for newly hired nurses are associated with improved work integration and professional preparedness. However, evidence regarding onboarding in pediatric and adult congenital cardiology and cardiac surgery settings remains limited. In a highly specialised pediatric and congenital cardiology/cardiac surgery and pediatric intensive care setting in Italy, a new onboarding protocol was developed to address this gap.
AIM: To explore the acceptability, perceived usefulness and functionality of a newly developed onboarding protocol for newly hired and/or newly assigned nurses.
METHODS: Four accredited educational meetings with a selected sample of nurses were conducted to co-design the onboarding protocol. A qualitative phenomenological evaluation was then carried out using semi-structured interviews before and after implementation. Data were analysed according to Colaizzi’s method and findings were validated through member checking.
RESULTS: Participants reported that the previous protocol was useful as an initial reference but insufficiently detailed and poorly aligned with ward complexity; competency assessment was perceived as unclear and not easily measurable. The new protocol was described as more context-specific and better organised, with a weekly progression of learning activities and a revised assessment grid perceived as clearer and more supportive. The main remaining limitation concerned organisational time allocated for onboarding rather than the protocol itself; extended post-onboarding support (e.g., “protected shifts”) and enhanced theory–practice training were suggested or implemented.
CONCLUSIONS: The onboarding protocol was perceived as acceptable and useful in supporting integration of newly hired nurses in a highly specialised setting. Further studies should incorporate additional outcomes and follow-up to evaluate its impact on competence development and retention.
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Copyright (c) 2026 Beatrice Cavezzi, Chiara Gatti, Alessia Galli, Sara Giannini, Gilda Pelusi

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Accepted 2025-10-08
Published 2026-02-01





